Q: How do I register for a distance learning course?

A: Click Here for directions.

Q: How do I log into Blackboard?

A: Effective Spring 2008, the website for Blackboard is http://blackboard.ncat.edu (please bookmark or add to favorites addresses).  Your login is your NCAT Email Username and your Password will be your email password, which is the first four characters of the username plus the last four digits of your Social Security Number (SSN).  See the example below.

EXAMPLE

Email address: waters@ncat.edu
SSN: XXX-XX-1234

Username: waters
Password: wate1234

If you have trouble accessing your courses, please contact the Center for Distance Learning IMMEDIATELY!

Q: How do I log into my NCAT email account?

A: The website for your NCAT email is https://webmail.ncat.edu (please bookmark or add to favorites addresses) or messages can be sent via the Blackboard course site. Students can access it by clicking on the "Communication" tool and then the "Send Email" Link.  Your login is your NCAT Email Username and your Password will be the first four characters of the username plus the last four digits of your Social Security Number (SSN).  See the example below.

EXAMPLE

Email address: waters@ncat.edu
SSN: XXX-XX-1234

Username: waters
Password: wate1234

If you have trouble accessing your email, please contact the Help Desk at (336) 334-7195.

Q: How do I obtain my Banner ID?

A: You need to contact the Registrar’s Office or visit https://www.ncat.edu/~banner/ID_Request/.

Q: Where can I get my Pin Number or My Pin Number is not working, where can I get assistance?

A: You need to contact your advisor or department.

Q: How do I find my advisor?

A: Advisors are assigned by the department according to your program.

Q: What are the tuition rates for distance learning courses?

A: Click Here for current rates.

Q: Will financial aid pay for Distance Learning courses?

A: Distance learning students who have been admitted to a degree-seeking program can apply for financial aid. For more information on financial aid, visit the N.C. A&T State University’s financial aid website at www.ncat.edu/~finaid/.

Q: How do I waive or keep the Student Insurance Plan?

A: All Undergraduate Students taking 6 or more credit hours, Graduate and Professional Students enrolled in at least 6 or more credit hours of graduate level courses, in good academic standing and making appropriate progress toward graduation, and all International Students, will have the student insurance plan charged to you on your tuition bill.

To Waive the Coverage

If you have other insurance and wish to waive the student insurance plan, you may do so online by visiting the following web site and then clicking on the "Waive" button and filling out the information requested.

https://www.pearceandpearce.com/PearceSite/Schools/NC/NCAT/ 

Just remember to submit your insurance waiver prior to the waiver deadline. Deadline information can also be found on this site. The insurance charge will then be removed from your tuition bill after the waiver has been verified.

Please Note: Each semester, you will automatically enroll in the University health insurance plan if you fail to appropriately waive coverage by the deadline.

To Keep the Coverage

If you wish to keep the student insurance and have the charge remain on your tuition bill, you may click on the "Paid the University" button, and set up your account and enroll your spouse and dependent children. Students desiring to enroll their spouses and dependents must pay additional premiums for each added person.

The Sebastian Health Center staff is available to assist you with questions regarding the waiver or enrollment process, or plan benefits. For more information, please call (336) 334-7880, or email aggieins@ncat.edu, or visit http://www.ncat.edu/~health/.
 

Q: How many online courses am I allowed to enroll in per semester?

A: Undergraduate students are allowed to enroll in twelve (12) or more semester hours to be designated as full-time students. Graduate students are allowed to enroll in nine (9) hours to be designated as full-time students. The Center for Distance Learning recommends that students consult with their advisors before enrolling in more than two (2) online courses per semester.

Q: Who do I contact if I have technical difficulties while online?

A: Distance learning students enrolled in online courses have access to the following technical support services:

• If you experience problems with online course login issues, please call the Center for Distance Learning at 1-888-498-6752 (toll free) or 336-256-0355. The hours of operation are 8:00 a.m. to 5:00 p.m., Monday through Friday.
   

• If you are enrolled in DL courses and your account has been validated and you  experience technical difficulties with Blackboard, you can contact Blackboard System Administrators at 336-256-1258 or bbsupprt@ncat.edu. The hours of operation are 8:00 a.m. to 5:00 p.m., Monday through Friday.
   

• If you have problems with your NCAT email account, please contact the University Help Desk by phone (336-334-7195) or by email (helpdesk@ncat.edu). The hours of operation are 8:00 a.m. to 5:00 p.m., Monday through Friday.
   

• If you have questions about your Blackboard course content, contact your professor (from inside your Blackboard course, click on COMMUNICATION and choose SEND E-MAIL). The Blackboard Student Manual is available online. To view it from inside your Blackboard course, click on STUDENT TOOLS, and then click on STUDENT MANUAL.
   

• If you have other questions about using Blackboard, go to the NCAT Blackboard Student Training home page, http://fac.ncat.edu/dist/bbstudents/index.html  and refer to the FAQs.

Q: How do I know if I’m enrolled in an online course?

A: Students who have been admitted to the University and have submitted the Distance Learning Student Agreement Form or registered through Aggie Access Online will be able to access online courses in Blackboard after their bills have been paid and validated. 

A confirmation email that includes login information will be sent by the Center for Distance Learning to students who register using the Student Agreement Form. Students who have not received login information at the start of classes should contact the Center for Distance Learning, IMMEDIATELY.

Q: Will I need an email account?

A: Yes, students must use the email account assigned by N.C. A&T State University in order to access Blackboard for online courses. If you DO NOT have an NC A&T email account, please visit:

http://www.ncat.edu/~accounts/request.php. 
 
The following information must be supplied in order to acquire a new account:
·  Banner ID Number or Social Security Number/Student Identification Number
·  Six-digit Personal Identification Number (PIN #) (that you received from your
   advisor.  (Note: New accounts will only be provided to Validated Students.)
   Account creation requests are completed within 48-72 hours. However, most 
   accounts will be available in less than 24 hours. Specific availability information will
   be provided during account acquisition.
 

A: Click Here for the procedure.

A: As soon as you know that you will be deployed, please immediately fax a copy of your orders to Mrs. Eve Andree at (336) 334-7567 and email the following:

• your instructor
• your advisor
• Mrs. Eve Andree, evea@ncat.edu
• In the email, include:
  • your full name
  • your Banner ID Number
  • course name and number

If you have not received acknowledgement within a week, please notify Mrs. Andree as soon as possible at evea@ncat.edu or (336) 334-7567.
 

Q: Where can a see my grade for my distance learning course?

A: All grades can be found in Aggie Access Online.
 

Q: Are freshmen allowed to enroll in distance learning courses?

A: Freshmen who wish to enroll in distance learning courses must have permission from the Department Chairperson.
 

Q: Can I enroll in distance learning courses via the Internet?

A: Admitted students can register via the Internet using Web for Students also known as Aggie Access Online. Students must have their Banner ID Number and six-digit Personal Identification Number (PIN #) that you received from your advisor.
 

Q: Can I participate in both distance learning and on-campus courses?

A: Students can enroll in both distance learning and on-campus courses during the course of a semester.

**Please Note: New Tuition Rates for Students Enrolled in Distance Learning Plus On-Campus Courses

Effective Fall 2007, all Distance Learning (DL) sections will be charged by the hourly rate.  This means there is no limit to the tuition and fees a student will pay for DL or DL plus on-campus sections.  If a student enrolls in on-campus sections only, there are no extra tuition or fees for taking more than 12 hours (Undergraduate; more than 9 for Graduate).  This is NOT true for schedules containing DL sections.  ALL DL sections will be charged to the student; therefore, any student taking 12 or more hours of on-campus sections (Undergraduate; 9 or more for Graduate) plus DL sections will pay full tuition and fees for the on-campus sections AND will pay for each DL section.

This policy is in compliance with the tuition and fees policy set forth in the UNC Policy manual. 

DURING the REGISTRATION process, please note whether the course you select is taught on-campus or online.  Additionally, please REVIEW your BILL on AGGIE ACCESS ONLINE. The BILL WILL REFLECT the SEPARATE CHARGES for any DISTANCE LEARNING COURSES for which you have registered.  If you are assessed distance learning charges for a course that you were not aware was a distance course, you MUST DROP the course BEFORE CLASSES BEGIN if you DO NOT wish to PAY the ADDITIONAL CHARGES. 

Please contact the Treasurer’s Office at (336) 334-7721 if you have any questions regarding this matter.**

Q: Can I pay for tuition in installments?

A: Tuition arrangements can be made through the Treasurer's Office.

Q: Can I buy books for my online course from the University bookstore?

A: Distance learning students can access textbook information by visiting the University Bookstore website. Online courses are listed each semester. Distance learning students can also purchase school supplies, University paraphernalia, University-related car accessories, and other miscellaneous items.

Q: What support services are available for distance learning students?

A: The following Support Services are available to Distance Learning Students:

CDL will provide:

• Registration assistance, if needed
  
• Assistance with logging into Blackboard
• Online Blackboard Tutorial (CDL Blackboard Student Support Website, http://fac.ncat.edu/dist/bbstudents/)
• Drop and Withdrawal requests for DL students who do not live in close proximity of the University, if needed (As long as the request is received before the deadline)

eLearning Systems and the Help Desk will provide:

• Blackboard Training (eLearning Systems)
  
• Assistance with logging into Blackboard (eLearning Systems)
  
• Email Assistance (Aggie Tech Support)

Other Student Support Services for Distance Learning Students

• Online Admissions (Undergraduate Admissions & Graduate School)
• Online Tuition and Fee Payment (Treasurer's Office)
• Online Textbook purchasing (University Bookstore)
• Financial Aid (Financial Aid Office)
  
• Academic Advising (Colleges & Schools)
• Banner Student ID Retrieval (Registrar's Office)
• Counseling Services Online Screening (Counseling Services)
  
• Career Counseling (Career Services)
• Office of Veteran and Disability Support Services
  
• Online Library Services (Ferdinand Bluford Library)
  
• Transcripts (Registrar's Office)

IMPORTANT PHONE NUMBERS

Q: What are your policies relating to copyright?

A: The Center for Distance Learning's policies relating to intellectual property and copyright are commensurate with the University's policies as outlined by Institutional Research.